Terms and Conditions

Terms and conditions – Standard merchandise

Your Order
All orders are dealt with in strict rotation.  It is your responsibility to read these Conditions carefully and raise any problems before an order is placed and to provide an accurate delivery address and contact details with your order in case we need to contact you. If unfortunately we are awaiting new stock and we cannot complete your order you will be informed as soon as possible so that corrections can be made. The Goods may differ slightly from the images shown on our website, including (but not exclusively) colour or wording.  The price of the Goods will be the price quoted.  If you have any further questions please contact us via email info@mega2021.org.uk.

Payment Methods
We only offer secure payment systems. Most internet users will be familiar with PayPal and you can use your PayPal account to pay for goods on our site. By using third party payment solutions we can ensure that we are not privy to your card information at any stage of the payment process as you will move from our site to our partner’s site to enter your payment details. Using these system we can rely on their sophisticated security measures to ensure the privacy of your data and you can rest assured that no-one has access to your information.
Your order is not complete until payment has been processed.
If you are wanting to collect an order at an event, please detail which event in the order comments.

Shipments and Returns

Packages are generally dispatched within 2-3 working days after receipt of payment and are shipped using your specified mail preference, using Royal Mail in the UK. We have calculated the shipping costs based on the weight of the items, the size and packaging costs for the items you have ordered. All international orders are shipped via Royal Mail and tracked delivery is recommended.  Any dates quoted for delivery of the goods are approximate only, and Lincolnshire Mega2021 shall not be liable for any delay for delivery of the goods. Lincolnshire Mega2021 does not accept liability for any additional import duties or taxes but will ensure these are as accurate as possible. Any additional fees will not be refunded to the buyer.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and size of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Collect at an Event
As an alternative to paying for postage, you may collect your products at an event that Lincolnshire Mega2021 is attending.

Free UK Shipping
We do not offer free shipping.

Returns
Faulty items may be returned for replacement up to 7 days after receipt. If you have received a faulty or damaged item, please contact us with your order details within five working days from the date you received the package.

Chargebacks
If you raise a chargeback via your Card Provider, PayPal, or another payment provider, without following the above-detailed Returns process, you will no longer be eligible to be a Lincolnshire Mega2021 customer. All pending and future orders made to the same address, or using the same payment details, will be canceled in full.

Missing and/or Delayed Delivery
If an issue has been experienced with delivery in previous orders, requiring a claim to be raised with the local postal service or resending of goods, and tracked/signed postage has not been used, standard delivery will no longer be accepted for your orders. All future orders will need to use signed and/or tracked delivery and any orders will standard delivery will be canceled and refunded.If you have chosen a delivery option with no insurance, Lincolnshire Mega2021 will not accept liability for any missing items, nor will replacement items be resent.

Standard Delivery & No Insurance
If you have chosen a delivery option with no insurance, Lincolnshire Mega2021 will not accept liability for any missing items, nor will replacement items be resent. You accept full responsibility when choosing a delivery option with no insurance and you will need to follow up directly with your local mail provider to recover the items or any costs incurred. Standard delivery options without insurance include Standard Second Class and International Standard.

Terms & ConditionsCamping

Each pitch can contain no more than 1 main unit (Motorhome / Caravan / Tent) and 1 pup tent (maximum size 2m * 2m and must only have sleeping space).

Pitches are between 8m x 8m and 10m x 10m approximatley. We reserve the right to change pitches size to suit the needs of the Mega and site conditions as and when required.

Gazebo / awnings are permitted but must be contained within your own pitch.

Parking for one vehicle, in addition to your camping unit, is permitted per pitch. Additional vehicles and trailers must be parked in the designated parking areas, as directed. A short period of time to unload/load your vehicles on arrival / departure is allowed after which vehicles and any trailers should be removed to the car park. Parking on the small pitches is only allowed if your tent and car fit entirely on the pitch and still leaves a clear safety border around the pitch, but, we would prefer you to park in the designated parking area. Access to pitch parking may be revoked should circumstances require it.

When making your booking you must let the mega team know your unit type and size if greater than 7m long.  All your equipment must remain inside your pitch. You must leave a ‘border’ round your pitch as a fire break and to keep any social distancing needs in place.

Visitors must adhere to all signs and instructions during the time at the event site

Electric hook-up is for the intended pitch only, no splitters are to be used. Please follow directions as to which socket to use for your allocated pitch.  No Electric vehicles are to be charged using the electric hook-ups.

Barbecues are permitted but must be raised off the ground and attended by an adult at all times. Open fires

Due to the proximity of the showground to RAF Scampton all drones, fireworks and Chinese lanterns are prohibited.

No refunds/discounts for inclement weather, late arrivals or early departures. If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book.

Refunds will not be issued if cancellation is made after 30th June 2021. Up to this date, refunds will be issued but an admin fee of £30 will be deducted. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

All pitch bookings must have at least 1 party member that is 18 years or over on 3rd August 2021.

Due to the nature of the site, anyone under the age of 18 remains the responsibility of their parent/guardian or nominated carer.

You must inform us of any changes to bookings (including, but not limited to, unit type, occupancy and dates) This should be in writing to the Mega team as early as possible, quoting your original order number.

Pets are required to be on leads at all times, when outside of your tent/caravan/motorhomes or within the camping areas, including the vicinity of the hall. This is a requirement of the landowner. You must clear up after your pet(s).

Quiet hours must be respected between 11:30 p.m. and 7:30 a.m. Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly. Antisocial behaviour will not be tolerated.

The team reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable.

You must notify the Lincolnshire Mega Committee on the out of hours arrivals number if you are going to arrive before 09:00 or after 19:00. The contact number will be made available on the https://mega2021.org.uk/  Website, and on the Mega office door.

Speed limits must be adhered to at all times.

In the event of a complaint, please speak to the Mega team immediately. Complaints which are not brought to the attention of the team during your stay cannot be dealt with once you have left the site.

No arrivals will be accepted before 13:00 on Tuesday 4th August 2020. If you arrive before this time you will be turned away and will need to find a suitable place off site to park and wait. Please keep the local roads free and respect the local residents. Only vehicles displaying valid camping permits will be permitted on site.

All pitches must be vacated by 12 noon on 9th August 2020. You must take all your rubbish to the designated areas (or home). All tents, camping equipment must cleared from your pitch and leave your pitch clear.

Chemical toilet waste MUST be disposed of at the designated Elsan points – anyone found using other facilities will be asked to leave.

In addition to these terms and conditions, all site rules must be adhered to throughout the showground, including the camping ground.

The event site is a functioning showground, visitors must be aware of onsite machinery, equipment and livestock, and must not tamper with or interfere with any equipment, property and infrastructure related to the estate or the mega event.

Please follow and adhere to all instructions given by the members of the committee, or any other site operative operating on behalf of the organising committee

The committee reserves the right to refuse entry or to remove visitors and their possessions from the site.

The committee takes no responsibility for any personal possessions, property or equipment brought onto the site.

Any lost property not claimed will be disposed of 28 days after the official end of the event

In the event of any discrepancy, the decision of the chair of the committee is final

Failure to adhere to these terms and conditions may result in your being asked to vacate the site. No refunds will be offered in these circumstances.

We reserve the right to alter these terms and conditions; all changes will be notified to anyone with an active booking in advance of the event.